🔔NOTE: ALL ORDERS FROM JULY THROUGH OCTOBER WILL BE SHIPPED IN NOVEMBER, PLEASE SEE THE SHIPPING POLICY FOR INFO ON THE CURRENT VACATION SHIPPING HOLD.
Dear friends and valued customers,
I wanted to let you know that my studio will be closed from July to October as I head to Italy for my annual trip. This year, like every year I will be on the hunt for unique and beautiful Geppetta hardware to incorporate into my popular handcrafted charcuterie boards.
While my studio will be closed, I invite you to still place any orders and join me on Instagram and Facebook, where I'll be sharing my journey through the charming local mercados and mom-and-pop hardware stores in the small villages near my Italian home. Follow along for a behind-the-scenes look at the inspiration and craftsmanship that goes into every piece I create.
Stay tuned for updates and beautiful finds that will soon be part of your next favorite charcuterie board!
Grazie mille for your continued support, and I look forward to bringing back some incredible treasures for you all.
Shipping costs: Shipping on U.S. orders over $100.00 is free.
Order processing time
3-10 days with slightly longer turnaround times from October through December. Once you place an order you will be told when you can expect to receive your product. It usually takes up to 10 days to complete a new board and shipping usually takes from 3 to 7 days.
Shipping carriers and methods
USPS, UPS, FedEx, DHL
Delivery speed
3 to 7 days under normal circumstances depending where you live. If you would like me to use a specific company to ship just let me know.
Your approach to handling delays or service interruptions
I will personally contact you to alert you to any delays. You will also receive tracking.
What to do if an item arrives late or damaged
Contact me immediately. I will help track down the package and if damaged I will replace it.
How to handle returns and cancellations
If you change your mind and cancel your order or want to return it that is not a problem. Finished personalized items can not be cancelled or returned. Regular returns must be done within 30 days. No restock fees.
If you have any questions comments or concerns contact me immediately at 760-807-5206 or RobinJak1@sbcglobal.net. Customer satisfaction is my most concern.
Geppetta Boards are Italian 🇮🇹 inspired and American made 🇺🇸. Two flags one heart!
Please check me on Instagram and Facebook to follow my trips to the “old country“ I will be posting pictures of Italian charcuterie boards, recipes, presentation ideas, my shopping experiences and daily life in a small village!
Ciao a tutti!
Geppetta Boards are Italian 🇮🇹 inspired and American made 🇺🇸. Two flags one heart!
Thank you so much for visiting my studio! As many of you are aware, I have a home in Italy and go annually to visit family and friends as well as do my shopping for Geppetta Board Handles!
While I am there I am rejuvenated and inspired with new ideas and styles for Geppetta Boards. I also shop locally at mom and pop Hardware Stores looking for unique Handles that can only be found at the local Mercado‘s and street fairs!